Frequently Asked Questions

How do I register my child?

We have on-line registration available through our website. Register Here

What are your fees?

Basic Membership is $100/year
Play Space Membership is $450/year  or $50/month (automatic monthly billing process)
Baby Play Space Membership is $200/year or $25/month (automatic monthly billing process)
Class fees vary.  Please visit our Membership page for details

What are you hours?

Monday - Thursday 9am to 4pm, and Friday 9am to 1pm. To check if we’re closed, visit our calendar.
Families First follows the Public School calendar, when the schools are closed for holidays, we are also closed.

Do you have summer programming?

Families First runs a Summer Program for 5 weeks. We are closed from August 11-September 4.

May I drop my child off?

Parents/Caregivers for children in the Play Space, drop-ins, as well as Playgroup, Levels 1 & 2 of Practically Preschool classes must remain in our facility at all times while their children are at Families First. 

Do you have Wi-Fi?

Yes!  We have free Wi-Fi access.

Can my child join a class after the beginning of the trimester?

Yes, as long as the class is not full. Families First prorates the fee for students whose first day of class is beyond the scheduled start date

May I  get a refund if my child cannot make his/her scheduled class?


Are make-up classes permitted?

Unfortunately, we cannot facilitate make-up classes due to our class structure and space limitations.

Do you offer parenting classes?

Our primary service is for children. We offer a variety of workshops for parents on numerous topics. An outside consultant facilitates these workshops. A minimum of 5 participants is needed for workshops to operate. Workshops are posted on the website and local list-serves.

Does Families First close for snow days?

We follow the Public School Schedule as it pertains to inclement weather. We will be closed if the public schools are closed.